Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Stockton-on-Tees: ‘As a new director support helped me ask the tough questions’

Partners in Care and Health (PCH) peers provided support to improve integrated working at place; workshops were held leading to two workstreams on admissions avoidance and discharge to assess. The new director of adult social services says the process helped her hit the ground running.

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Barking and Dagenham: ‘We’ve got the mandate to take next step’

The London borough approached Partners in Care and Health (PCH) to undertake a peer challenge to look at how public health resources were being utilised. The Director of Public Health saw the peer challenge as an opportunity to further develop place-based partnership working. The process has helped the council know what is working and where it needs to do things. differently.

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East Midlands: ‘PCH peers are real experts – better than management consultants’

Partners in Care and Health (PCH) worked with 10 councils in the East Midlands Association of Directors of Public Health (ADPH) Network to improve partnership working and address common public health challenges. The Directors of Public Health and their teams completed the public health strengths and risks self-assessment tool in two stages. A range of new workstreams have now been launched; and the councils also report the support has had the added benefit of helping prepare for CQC inspections and appraisals.

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Rotherham: Support is helping us get in shape for peer review

Rotherham requested Partners in Care and Health’s (PCH) support to undertake the public health strengths and risks self-assessment tool. The work identified a series of strengths and challenges from community engagement to supporting members which are now being addressed. The support comes ahead of a three-day regional Association of Directors of Public Health (ADPH) peer review later this year.

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Manchester City Council: People’s Panel for AI: Building skills, confidence and residents’ voices

Manchester City Council is placing a strong emphasis on incorporating resident views into the development of AI-powered front-line services.

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Halton Borough Council: Digital front door in family hub services

Halton Borough Council has created a Digital Front Door into its Family Hub Services partnering with Beebot AI.

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Hertfordshire County Council: AI road maintenance robot

Hertfordshire County Council, technology company Robotiz3d and academics at the University of Liverpool have successfully developed an innovative AI-powered solution for road maintenance.

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Kingston Council: Using AI in Adult Social Care administration

Kingston Council has piloted an AI-powered solution aiming to streamline the process of writing case notes and assessments, freeing up valuable time for social workers to focus on direct client care.

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Newham Council: Establishing the UK Centre for Artificial Intelligence for the public sector

Newham Council and the University of East London have forged a strategic partnership to establish a UK-based centre dedicated to pioneering AI research, training and solutions for the public sector.

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Health and Wellbeing support for care experienced young people using a social prescribing approach

The ESCC set up a project based on a ‘social prescribing' approach to personalised care. The project aimed to use Personal Health Budgets to support care experienced young people who were identified as experiencing difficulties with their Mental Health and Wellbeing, whose lives were impacted adversely from their own experiences in life, as well as through the Covid-19 pandemic.

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