Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Leeds City Council: Tackling poverty through partnership and innovation

Tackling poverty and inequality is at the heart of the overall vision for the future of Leeds. The Financial Inclusion team take an innovative, test and learn approach to support residents with dignity and deliver on this ambition.

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Somerset Council: Using Microsoft Copilot to improve productivity

Somerset Council took a pioneering step by launching a discovery project to explore Microsoft Copilot.

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Surrey Heath Borough Council: learning and collaborating on AI

Surrey Heath Borough Council is a champion of digital innovation on an exploratory journey to integrate AI into its operations.

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Swindon Borough Council: Simply Readable, an AI easy-read solution

Swindon Borough Council's groundbreaking solution, "Simply Readable," leverages artificial intelligence to create accessible "Easy-Read" documents for residents with learning disabilities.

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Warwickshire County Council: “Access to Food” – exploring LLMs for citizen needs

Warwickshire County Council's Access to Food project uses large language models to understand citizens' access to healthy food options.

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West Berkshire Council: Development of generative AI tools

West Berkshire Council are experimenting with the use of generative AI within services.

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Dorset Council: acoustic monitoring in care homes

Dorset Council, with funding from the Digitising Social Care Programme, are piloting the use of innovative acoustic monitoring in care homes across the whole of the Dorset Integrated Care System.

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Birmingham City Council: the Foundry

Birmingham City Council established the ‘Foundry’ to accelerate digital transformation and help the council close its budget gap whilst building digital skills and capability. 

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Connecting children and young people at risk of exploitation to community sports providers to improve outcomes

Active Essex Foundation connected referred children and young people to a sport or physical activity provision delivered by an organization local to them. Activities offered included football, parkour, boxing, rugby, martial arts running and cycling.

North Yorkshire Council: Using AI to reimagine Children’s Social Care

North Yorkshire Council's successful proof-of-concept has positioned it at the forefront of AI-powered solutions for children's social care.

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