Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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London Borough of Sutton: Capturing adaptation work and using Climate Impact Assessments

Sutton created a Climate Portfolio to ensure climate action, including adaptation, is mainstreamed across the Council.

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Royal Borough of Kingston upon Thames: Allocating responsibility for adaptation

An internal working group was set up to take responsibility for climate adaptation within the council. The working group meets quarterly and includes representatives from over 20 teams and service areas.

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Growing early support for autistic people: the Hertfordshire creative enablement option: using direct payments creatively

Hertfordshire’s Connected Lives model places an emphasis on professional autonomy and creative, personalised preventative and enabling interventions to. prevent people’s needs escalating.

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Room One the Portsmouth Autism Hub

Room One was developed as a 'one stop shop' for autistic and neurodivergent adults in the city. Having a strong peer support offer was identified as important, with one to one and group peer support being a key part of service.

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Beech Hill regeneration: Calderdale Council

Beech Hill housing regeneration scheme successfully delivered almost £26 million of investment in Halifax to bring a former derelict gateway site back into use.

Abbey Lodge affordable housing redevelopment: Derby City Council

Derby City Council has undertaken a significant initiative to purchase and remodel vacant student accommodation in the city with the objective of providing much needed affordable housing.

Small sites scheme: Rotherham Borough Council

Utilising Modern Methods of Construction (MMC) and energy efficient measures such as Air-Source heat Pumps (ASHP) to meet the varied housing needs of the local community.

South Cambridgeshire - Contact centre chatbot to improve resident satisfaction

South Cambridgeshire District Council's Transformation team, driven by the vision to continuously enhance services for residents, has initiated the phased implementation of an AI-powered solution within their contact centre.

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