Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Cumbria County Council: Reaching and supporting the most vulnerable during the COVID-19 pandemic

The pandemic brought an urgent need to provide support and assistance to families and individuals struggling with a wide range of issues across Cumbria County Council’s 2,613 square miles. To date, more than 27,000 residents have been supported by the council’s COVID-19 emergency helpline.

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Bury council: Making sure vulnerable groups are not left behind

Bury has set up an uptake and inequalities task group, composed of council, NHS, HealthWatch and voluntary sector representatives to make sure vulnerable groups do not get left behind in the vaccine rollout out.

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Wigan council: We used flu jab to trial-run covid clinics

There are four local vaccination centres in the Wigan borough. Two are run from leisure centres, one from a community centre and the fourth at a conference centre. A local pharmacy has also recently started providing vaccinations recently.

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Cheshire West and Chester Council: Partnership working

Cheshire West and Chester Council (CWaC) have been providing ongoing support for the pre-planning of Primary Care Network (PCN) sites and the roll-out of all COVID-19 vaccination sites across the borough.

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London Borough of Sutton: Keeping our care homes safe during COVID-19

Care homes COVID-19 crisis prompted a local innovative, evidence-based approach to tackling COVID-19 infections/outbreaks and other challenges faced by Sutton care homes.

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Norfolk County Council: Designed toolkits for small businesses to encourage preventative behaviours

Identified key businesses, workers and residents to target with preventative messages.

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Hackney Council: Used resident focus groups to test vaccine hesitancy messaging

Organised focus groups with vaccine hesitant residents.

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London Borough of Hounslow: Used the messenger principle to address vaccine misinformation

Focused on both the message (what) and who (messenger) to tackle misinformation among minority groups.

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Wirral Council: Listened to the ‘voice of the resident’ and engaged with hard-to-reach communities

Developed a programme to address health and wellbeing disparity at a local level.

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Sheffield City Council: Dealing with the logistics so NHS can focus on the jabs

The council has played a crucial role in helping keep vaccination centres running and taking responsibility for many of the logistical issues so NHS staff can concentrate on giving vaccines.

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