Innovation in local government is about improving the lives of the people in our
communities. Browse through our case studies to see the many innovative programmes councils are involved
in.
This case study explores Coventry City Council's approach to developing data skills across its workforce through a structured apprenticeship programme. By recognising data as foundational to delivering the council plan and digital strategy, the council has taken a whole organisation approach to data skills development in the context of shrinking budgets and capacity challenges.
This case study explores the digital transformation journey of Dorset Council's Housing service following Local Government Reorganisation (LGR). It shows how the service embraced modern technology, built a culture of continuous improvement, and used data to enhance services for residents. It also demonstrates the benefits realised through the creation of the unitary authority.
This case study examines how Dorset Council's housing team through Local Government Reorganisation were able to utilise digital technology and design skills which became available to them to transform reactive complaint handling to proactive service delivery.
Two early years leads at Solihull Council, Jane Glassey (early years SEND lead) and Lisa Morris (Team Manager), share the innovative ways their council is approaching the provision of early years special education needs and disabilities (SEND) support. The council’s approach focuses heavily on collaboration with settings and partners to provide the most effective support to the children who need it. Below are some of the key areas they are focusing on to do this:
The public health team at Dudley Council has worked with the local breast cancer screening service to help boost uptake in one of the West Midlands’ most deprived communities.
The London borough of Barking and Dagenham has partnered with local NHS teams and the voluntary sector to run pop-up clinics offering child immunisations and access to GPs.
Somerset Council and its NHS partners have successfully reframed their approach to homeless health, using insight-driven service design to deliver support that makes a real difference to the lives of vulnerable people.
Suffolk’s public health and communities team are using a data-driven approach to review local premises licence applications, focusing their influence on areas with the worst alcohol-related health harms and health inequalities. This work has been welcomed by local partners, including licensing officers and the police, for helping to reduce alcohol-related harm.