Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

Filter by topics
Filter by support type
Your search returned 3141 results

North Northamptonshire Council: developing a performance management approach post LGR

North Northamptonshire is a largely rural unitary authority in the East Midlands. It emerged from local government reorganisation (LGR) on 1 April 2021. The council has established a performance and intelligence team, which provides bespoke data analysis and reporting support for adult social care, children’s services, education, and corporate services.

View allData & Research articles
View all Performance management articles

Built for zero: Brent Council

A Service Improvement Plan to address and end street homelessness for an identified cohort of individuals experiencing long-term (six plus months) rough sleeping.

Milton Keynes City Council and Valon: streamlining planning with AI

Planning teams across the country are under growing pressure, facing growing backlogs, tight deadlines, and staffing constraints. Milton Keynes City Council (MKCC) responded to these pressures by piloting Valon, an AI platform designed to support planning officers from validation through to decision, for 3 months from October to December 2025.

View allArtificial Intelligence articles

Leeds City Council and Xylo: transforming planning with AI

Growing backlogs, tightening deadlines, staffing pressures and a national push to accelerate house building mean that officers in Local Planning Authorities are under increasing levels of pressure. To address these pressures, Leeds City Council collaborated with Xylo for over six months, to co-design, test and launch Xylo Core, an AI workspace that is designed to help planning officers do their best work.

View allArtificial Intelligence articles

Bradford Council: Supporting the ASC front door with AI digital assistants

In August 2024, Bradford Council, along with Norfolk and West Northamptonshire Councils, partnered with CC2i and Bullet AI to collaboratively co-produce and pilot a new Adult Social Care (ASC) front door solution using AI Digital Assistants. This approach has been live with all three collaborating councils for six months and is now a product called AIDA.

West Yorkshire annual ‘seasons’ of culture

Each district in West Yorkshire has benefited from a year of culture, concluding with Bradford as UK City of Culture in 2025. Plans for 2026 and onwards have been co-designed with districts and wider stakeholders including arms-length bodies.

View allCulture articles

Best Start Collaborative: Co-producing Nottingham City’s Best Start Strategy

Nottingham City Council developed its first Best Start Strategy (2025–2035) through co production with partners, parents, caregivers and children to tackle inequalities and improve outcomes from pre conception to age five, using data and lived experience to shape a child centred, preventative approach.

View allFamily Hubs articles

Kirklees Parent Led Change

This case study describes how Parent champions were recruited by the LA through a range of services working with families. These parents worked alongside Dingley's and the LA and led their own activities to drive training engagement and develop parent on parent support locally.

View allFamily Hubs articles

Dingley's Promise: Driving an Inclusion Movement in Partnership with Parent Carers

This case study describes how the charity Dingley’s Promise worked in partnership with parents carers to ensure a successful inclusion project reached as many families and early years practitioners as possible. It describes the strategic approach taken and practical tips gained from working closely with local authorities (LAs) as well as the parent carers involved.

View allFamily Hubs articles

Citizens for culture: A citizen-led cultural plan for the West of England

Citizens for Culture demonstrates how cultural policy can be reshaped when citizens are placed at the heart of decision‑making. In the West of England, a diverse group of residents came together through a region‑wide Citizens’ Assembly to rethink how culture is experienced, valued and governed.

View allCulture articles
View allCommunities articles