Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Community First: A vaccine success story from the potteries

Stoke-on-Trent City Council, working closely with the NHS Targeted Vaccination Team and locally trusted organisations, engaged with target communities to improve uptake of the measles, mumps and rubella (MMR) vaccine.

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Plugz: Improving care leaver engagement through a co-produced digital app

Nottingham City Council partnered with focusgov to co-produce 'Plugz', a mobile app designed with care experienced young people to improve access to support, information and opportunities. Since launching in 2024, more than 40 per cent of Nottingham’s care leaver cohort are regularly using the app, with 774 users and a 326 per cent year-on-year increase. Plugz provides a central, accessible tool with real-time updates, direct communication and tailored local content. Increased engagement across features such as events and discounts demonstrates how co-produced digital tools can improve accessibility, strengthen participation and support both young people and practitioners.

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Case study: Building a Collaborative Culture at West Norfolk Council

How the Borough Council of King’s Lynn and West Norfolk and UNISON are co creating a new approach to change.

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Support to build resilience for residents in temporary accommodation: Dorset Council

Dorset Council's Tenancy Sustainment scheme aims to support those in temporary accommodation and entering the homelessness pathway.

Growing talent with purpose: Leicester's approach to development in public health workforce

Recognising that equal access to training and development is essential for workforce retention, morale and better outcomes for the service, the Director of Public Health at Leicester City Council worked with the team to develop a coordinated approach to training and skills development for all staff.

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Procurement with purpose: How the City of London Corporation is cutting carbon through smarter data

The City of London Corporation is transforming how it measures and manages its scope 3 purchased goods and services (PG&S) emissions.

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Disabled Councillors Leadership programme: Councillor Doctor Kate Usmar

Case study from the Disabled Councillors Leadership programme

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Maidstone Borough Council: Midley Close Tiny Forest and Food Forest Project

The Midley Close project in Allington transforms an underused open space into a combined Miyawaki tiny forest, food forest, hazel coppice area and circular‑economy composting hub.

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Service devolution to city, town and parish councils in Somerset against backdrop of LGR

A case study about Somerset Council's transition to a single unitary authority.